Passive, Assertive, Aggressive: Three Ways to Deal with Disappointment
There are three ways to deal with disappointment. Passive: We notice an event or relationship that bothers us or feels disappointing, but we choose not to speak up. We are …
Women in Leadership: Erin Kiernan
Those in the Des Moines community, who watch the news, know our next Women in Leadership speaker Erin Kiernan from her work as an anchor of the 5, 6 and …
How to Receive Constructive Feedback
Imagine a workday that starts normally. Then you get a sense that some constructive feedback is headed your way. Do you cringe and try to head the other way? Or …
Little Seeds, Big Results
The little seeds of civil behavior, planted each day in your workplace can have a big result. Customers and employees respond and with each interaction growth becomes mighty. How does …
Civility Practices and Onboarding New Employees
TINYPulse, a company that helps organizations gain feedback on employee engagement, discussed evidence that effective onboarding of new employees is important in one of their recent blog posts. In my …
Skilled Positive Feedback Leverages Growth Mindset
Giving positive feedback is an important skill, however it is a tricky skill to apply. We teach giving positive feedback as one of the eight civility practices in our workplace programs. …
Insight on Mindfulness as a Business Skill
Mindfulness is gaining steam in business which we’ve shared in previous posts. Consultants Kevin Pokorny and Tabby Hinderaker, both previous presenters at Leadership and Civility Lunches, were recently broadcast on Insight …
5 Lessons~Inbound Marketing to Workplace Leadership
Have you heard about inbound marketing? It is an effective practice of promoting a business or non-profit through content marketing. The idea is to build a body of content that …
What are Weak Ties and Why Should We Leverage Them?
During our Leadership and Civility Lunch titled Making an Impact through Connections participants had a chance to make new connections. Aubrey Alvarez, a leader who is skilled in making connections for …
Leading with Civility: Notice Little Things
Why does noticing little things matter? At first glance, taking time to notice what is going on around you may seem like a silly request or a big responsibility. This …
First Voices of Civility
Civility experts like P.M. Forni who wrote, Choosing Civility: The Twenty-Five Rules of Considerate Conduct and Sara Hacala who wrote Saving Civility: 52 Way to Tame Rude, Crude & Attitude …
Mindfulness: Making an Impact in the Workplace
A recent post included this question: Is mindfulness becoming a leadership skill? This topic is ripe for continued exploration as more organizations are seeing this unique kind of workplace training …
Mindfulness: A Leadership Skill?
Is mindfulness becoming a leadership skill? There has been significant research devoted the benefits of mindfulness practices related to health and wellness. Numerous large organizations have taken these benefits seriously …
Leading with Civility: Listening Well Assessment
Why does listening well matter? In a recent post, 4 Tips for Developing Millennial Leaders Now, it was noted that emerging leaders want to improve the way they communicate, build relationships, …
Curiosity & the Power of Possibility
On February 18th The Wallace Centers of Iowa hosted leadership expert Tabby Hinderaker the Purposeful Growth Coach to share insights about coaching. Those who attended enjoyed an amazing lunch prepared …
4 Tips for Developing Millennial Leaders Now!
The Mantle of Leadership is Passing to Millennials—Get Ready, a recent article in Forbes suggested that baby boomers quit worrying about managing people in the 18 to 33 year old …
Appreciation: Insight from #PeopleSkills Chat – Feb 15, 2015
Following along and learning from Kate Nasser’s weekly twitter chat has proved to be insightful. This is the third post based on learnings from the chat. The first week was …
A Fresh Look at “Not Enough Boots on the Ground”
When working toward results in business certain overused sayings are borrowed from the language of war. This practice inherently says there is an enemy that must be overcome. Instead of being …
10 Civility Insights #Peopleskills – Feb 8, 2015
Here are the 10 questions Kate Nasser asked on her Sunday, Feb 8, 2015 Twitter Chat. Reviewing it here gives us an opportunity to gain insight about civility and leadership …
What is the Connection Between Leadership and Civility?
The Wallace Centers of Iowa offered a series of lunches on leadership and civility for Spring 2015. Since the series was announced, people have been asking about the link between the …