A Look in the Mirror
The last post identified the cost of having a toxic workplace. Leaders who think they might have a difficult or toxic workplace can refer to expert Christine Porath, author of …
Civility Hero: Cool Cat Diego
Is your workplace was full of interesting personalities like Diego, Julie, and Chet? They are characters on Starbuck’s first ever animated series. The fun part of 1st and Main, a …
Celebrate the Bill of Rights: A Reminder to Speak Up
Two hundred and twenty-five years ago today the bill of rights was ratified in the United States. The first amendment states: Congress shall make no law respecting an establishment of …
Gossip and Civility
Speaker Shelby Scarbourgh gave a TEDx talk in 2016 about civility. She mentions George Washington’s 110 Rules of Civility & Decent Behavior in Company and Conversation. Rule number #50 states: Be …
Pheel the Love – Book Review
Pheel the Love – How the Most Powerful Force in the Universe Builds Great Companies – Phillie Phanatic Style! Baseball fans might know that the Phillie Phanatic has been …
Hospitality
Krista Tippett is the voice of a social enterprise with a radio show called On Being at the center of its work. Ms. Tippett was speaking at Drake University at …
Leading with Wisdom – Book Review
Jann Freed, a leadership speaker at our recent Women and Leadership Lunch, is the author of Leading with Wisdom: Sage Advice from 100 Experts. Dr. Freed interviewed over 100 leadership …
Let Us Change the Eyes Which See Reality
In a recent visit to Indiana, the current President of the United States was asked about civility in politics. President Obama responded, If you want more civility, then you vote …
Passive, Assertive, Aggressive: Three Ways to Deal with Disappointment
There are three ways to deal with disappointment. Passive: We notice an event or relationship that bothers us or feels disappointing, but we choose not to speak up. We are …
Better Conversations: The Key to Civility
Better conversations are the key to civility. Imagine seeing a Facebook post of someone you work with that surprises you. You are not sure you like the fact that they support …
Women in Leadership: Erin Kiernan
Those in the Des Moines community, who watch the news, know our next Women in Leadership speaker Erin Kiernan from her work as an anchor of the 5, 6 and …
Women in Leadership: Jann Freed
The Women in Leadership series of lunches continues on April 20th with Dr. Jann Freed. Jann is the author of Leading with Wisdom: Sage Advice from 100 Experts . She …
Women in Leadership: Lori Vande Krol
The Wallace Centers of Iowa leadership and civility lunch series continues this week with the theme of Women in Leadership. Our guest speaker for the April 13th lunch is Lori Vande …
Women in Leadership: Christina Moffatt
Each spring, The Wallace Centers of Iowa offers a leadership and civility lunch series. The theme for 2016 connects with a broader trend around the expanding awareness about the lack …
Little Seeds, Big Results
The little seeds of civil behavior, planted each day in your workplace can have a big result. Customers and employees respond and with each interaction growth becomes mighty. How does …
How to Respond when Someone Speaks Up
Consider a scenario where a conversation is taking place and one person speaks up and says, “I don’t see it that way.” As a listener, this becomes an opportunity to …
Skilled Positive Feedback Leverages Growth Mindset
Giving positive feedback is an important skill, however it is a tricky skill to apply. We teach giving positive feedback as one of the eight civility practices in our workplace programs. …