Passive, Assertive, Aggressive: Three Ways to Deal with Disappointment
There are three ways to deal with disappointment. Passive: We notice an event or relationship that bothers us or feels disappointing, but we choose not to speak up. We are …
Speaking Up: Small Words Matter
In a recent post, Leading With Civility: 4 Lessons for Speaking Up at Work, the case was made for the importance for speaking up in the workplace. When speaking up even small …
Leading With Civility: 4 Lessons for Speaking Up at Work
When people think about civility, they often think about being kind, having manners or being nice. Civility is a path to results that leads to respect for others. But it …